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Account Settings
(4)
How do I update my credit card details?
How do I reset my client area password?
How do I change my client area password?
How do I update my billing address?
Billing
(7)
How do I update my credit card details?
Where can I obtain copies of my invoices?
Where do I send my INTERAC e-Transfer to?
Why has my account been suspended?
cPanel
(3)
How do I change my cPanel password?
How do I retrieve my cPanel username and password?
How do I log in to the cPanel?
Databases
(4)
How do I create a MySQL back-up?
Do you support MS SQL?
Do you provide PostgresSQL for your accounts?
Do you allow remote MySQL access in your servers?
Domains
(11)
How do I create a parked domain?
How do I create a redirect?
How do I create a subdomain?
How do I create an addon domain?
Email
(17)
How do I setup my email on my Apple device (iPhone and iPad)?
How do I create an email account in cPanel?
How do I change my email password?
How do I access my webmail?
FTP
(5)
Where do I upload my files to?
What are the FTP settings for my account?
How do I create an additional FTP account?
How can I connect to the server via FTP?
Hosting
(5)
What is website hosting?
What is shared hosting?
What is disk space?
What is bandwidth?